GENESIS PLAN OVERVIEW
Fidelity Extended Vehicle Service Contract
PLAN FEATURES
It's no surprise that most major repairs are needed after the original factory warranty has expired, which means you will have to deal with all the inconvenience, time, energy and expense of those repairs. THREE COVERAGE LEVELS*
ALTERNATE TRANSPORTATION COVERAGE Reimbursement up to $40 per day for up to 10 days per covered mechanical breakdown. Coverage includes reimbursement for public transportation, rental car services or ridesharing services using a licensed rental agency, authorized dealer or ridesharing service. TOWING COVERAGE Reimbursement of up to $100 in towing charges per covered mechanical breakdown. TRAVEL COVERAGE If you’re more than 100 miles from home when you experience a covered mechanical breakdown, reimbursement of up to $100 per day, up to $500 per occurrence, for food and lodging. FLUIDS COVERAGE Replacement of necessary fluids, oils, greases, lubricants, and approved air conditioner gases needed in conjunction with a covered repair. IMPROVED RESALE Each plan is fully transferable to a subsequent owner, making your car more appealing to potential buyers. OVER 6,000 SERVICE CENTERS NATIONWIDE Receive service at greater than 6,000 authorized service centers or any licensed repair facility in the U.S. or Canada. |
ADDITIONAL INFORMATION
This optional Vehicle Service Contract will not pay or reimburse for mechanical breakdowns caused by misuse, abuse, negligence (including the negligence of any repair facility), improper towing, lack of maintenance of the failed covered part, contamination, damage as the result of continued operation with an overheat condition, lack of coolant or lubricants, lack of oil viscosity, sludge, restricted oil flow, salt, rust and rust damage, environmental damage or chemicals. No payment or reimbursement for the correction of oil consumption, repair of worn rings, or any repairs for reduction in engine efficiency that must be performed on your vehicle when a Mechanical Breakdown has not occurred. See service contract for complete details. TOLL-FREE CLAIMS SERVICE Our representatives will provide you with claims service, authorization and access to an authorized repair facility near you. Just call us at 1-800-327-5172. NATIONAL COVERAGE Enjoy peace of mind with a Fidelity Warranty Services Vehicle Service Contract, knowing that you are covered anywhere in the U.S., its territories or possessions, or Canada. DIRECT PAYMENT Participating dealers can be paid directly for authorized repairs. You do not have to pay and wait for reimbursement. * See service contract for additional details |
PLATINUM COVERAGE
In addition to offering the same features of Powertrain and Gold, Platinum expands to cover many assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection. Certain restrictions, limitations and/or exclusions may apply.*
PLATINUM IS EXCLUSIONARY COVERAGE: This means it covers your vehicle’s assemblies unless listed under the Exclusions section of the Vehicle Service Contract.
PLATINUM EXCLUSIONS: Brake linings, brake drums and rotors, disc brake pads, standard manual transmission clutch friction disc, pressure plate, pilot bearing, throw-out bearing and arm, air bags, solar powered devices, glass, lenses, sealed beams, body parts and/or panels, weather stripping, trim, moldings, lock cylinders, tires, wheels, all batteries except Hybrid/EV/Hydrogen High Voltage batteries as listed under Gold Coverage, light bulbs, upholstery, paint, bright metal, freeze plugs, filters, heater and radiator hoses, exhaust system, catalytic converter, shock absorbers, work such as front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown), safety restraint systems, audio/security or other systems not factory installed, or vinyl and convertible tops.
* See service contract for additional details
In addition to offering the same features of Powertrain and Gold, Platinum expands to cover many assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection. Certain restrictions, limitations and/or exclusions may apply.*
PLATINUM IS EXCLUSIONARY COVERAGE: This means it covers your vehicle’s assemblies unless listed under the Exclusions section of the Vehicle Service Contract.
PLATINUM EXCLUSIONS: Brake linings, brake drums and rotors, disc brake pads, standard manual transmission clutch friction disc, pressure plate, pilot bearing, throw-out bearing and arm, air bags, solar powered devices, glass, lenses, sealed beams, body parts and/or panels, weather stripping, trim, moldings, lock cylinders, tires, wheels, all batteries except Hybrid/EV/Hydrogen High Voltage batteries as listed under Gold Coverage, light bulbs, upholstery, paint, bright metal, freeze plugs, filters, heater and radiator hoses, exhaust system, catalytic converter, shock absorbers, work such as front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown), safety restraint systems, audio/security or other systems not factory installed, or vinyl and convertible tops.
* See service contract for additional details
GOLD COVERAGE
Gold offers all of the same features of Powertrain with the following additional coverage. Certain restrictions, limitations and/or exclusions may apply*. ENGINE Oil pan; valve, timing and side covers; thermostat housing; water pump pulley; engine mounts; harmonic balancer; flex plate/flywheel and ring gear. COOLING Radiator, mounting brackets and coolant recovery tank; fan clutch, fan blades and motor; fan shroud; heater core; transmission oil cooler; engine oil cooler. TRANSMISSION Oil pan; detent cable; kickdown link; throttle cable; vacuum modulator; transmission mounts. DRIVE AXLE Constant velocity joints and boots; slip joint; front wheel drive axles/half-shafts and wheel bearings; u-joints; couplings; flex disc; prop shafts; center support bearings. STEERING Coupling and shafts; cooler lines; steering gear housing and internal parts; rack and pinion housing and internal parts; power steering pump and internal parts including reservoir; electric steering motor; power steering pump or electric steering motor mounting brackets; seals and gaskets. BRAKES Compensator/proportioning valve; metering valve; calipers, wheel cylinders; backing plate; brake adjusters and brake hardware; brake pedal, pedal lever and pedal pivot; parking brake linkage/ratchet assembly and cable; anti-lock braking system component parts including control processor/module, pump, dump valve, wheel speed sensors, solenoids, accumulator, yaw rate sensor, and pressure differential switch; master cylinder; vacuum or hydraulic brake booster assembly; hydraulic lines, hoses and fittings; brake pedal apply pin; seals and gaskets. AIR CONDITIONING Accumulator; receiver drier; automatic temperature control programmer; clutch assembly including coil, disc and pulley; control cables; cutoff switch; serpentine belt tensioner, bearing and pulley; condenser; compressor; evaporator; orifice/expansion valve; seals and gaskets. FRONT/REAR SUSPENSION Upper and lower control arms, shafts and bushings; upper and lower ball joints; struts; wheel bearings/hubs; spindle/steering knuckle and spindle support; coil and leaf springs, seats and bushings, leaf spring shackles; track bars, links and bushings; electronic level control components including pump, accumulator, lines, bags; stabilizer bar, links and bushings; kingpin; torsion bar, mounts and bushings; tension rods/radius arm. |
ELECTRICAL
Front and rear wiper motor, transmission and linkage; power window motor; window regulators; power seat motor; steering column multi-function switch and individual switches for turn signal, headlamp, dimmer, wiper, washer and cruise control; clock spring/spiral cable; mirror motor switch; brake light switch; neutral safety switch; glove box light switch; courtesy light switch; cooling fan relay; air control solenoid; air regulator valve; idle air control motor; electronic ignition module; ignition coil; engine distributor including shaft, gear, bushings and modules; electronic throttle control; gas pedal position sensor/assembly; throttle position sensor; vehicle speed sensor; manifold absolute pressure sensor; knock sensor and barometric pressure sensor; alternator; alternator mounting bracket, voltage regulator; starter motor, solenoid and drive. ADDITIONAL HYBRID/PLUG-IN ELECTRIC/COMPRESSED NATURAL GAS/HYDROGEN COMPONENTS Motor/generator belt tensioner; drive motor dampener; voltage inverter reservoir; three-phase high voltage cables; hydraulic or electric regenerative braking system; hybrid/ EV/hydrogen battery (nickel-metal hydrate or lithium-ion drive propulsion battery) including the case and mounting hardware, junction block, main battery cable, and frame wire; onboard battery charging system including charge controller, plug in outlets, plug in cable, and trickle charger cable; electric AC compressor and motor; electric steering rack, gear, and motor; electro/hydraulic power steering pump and reservoir; hydrogen fuel cell stack; battery cooling pump; seals and gaskets. * See service contract for additional details |
POWERTRAIN COVERAGE
Powertrain offers protection against covered mechanical breakdowns of the engine, transmission, and drive axle. Certain restrictions, limitations and/or exclusions may apply.* ENGINE All internally lubricated parts contained within the engine, plus the following: intake manifold; exhaust manifolds; balance shaft; water pump; fuel pump, diesel injection pump, diesel oil controlled fuel injectors; thermostat; oil pump; rotor housing, rotors, shims and silent shaft; all internal fasteners, nuts and bolts; turbocharger/supercharger assembly including boost valve, boost pressure control, wastegate, recirculation and blow off valve; seals and gaskets. TRANSMISSION/TRANSAXLE/TRANSFER CASE All internally lubricated parts contained within the transmission, transaxle and transfer case, plus the following: all internal fasteners, nuts and bolts; shift cover and forks; bell housing, components within the bell housing; torque converter; external valve bodies, control units and solenoids; seals and gaskets. |
DRIVE AXLE
All internally lubricated parts contained within the differential/axle housing(s), plus the following: cover; 4x4 locking hubs and electric or vacuum actuator; seals and gaskets. ADDITIONAL HYBRID/PLUG-IN ELECTRIC/COMPRESSED NATURAL GAS/HYDROGEN COMPONENTS Electric motor/generator(s) all internal components; inverter/converter/transformer units including all internal components and cover; continuously variable transmission and all internal components; power split device and all internal components; reduction/reducer box and all internal components; seals and gaskets. * See service contract for additional details |
PLAN OVERVIEW
Fidelity Road Hazard Tire & Wheel Protection Plan
PLAN FEATURES
Protect your vehicle from top to bottom, inside and out to preserve that new car shine. With various levels of coverage custom fit to your needs, you can choose a plan that suits you. All while safeguarding you and your vehicle for as long as you own it. FOUR COVERAGE LEVELS*
ENJOY YOUR JOURNEY KNOWING YOUR TIRES AND WHEELS ARE PROTECTED. Even the most cautious drivers encounter a flat tire or damaged wheel along the way. Help safeguard your tires with the road hazard tire and wheel protection plan. |
Road Hazard Tire & Wheel Protection Plan repairs or replaces tires damaged by Road Hazards, which include debris on the road surface or road surface conditions such as potholes, cracks and breaks.
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DELUXE COVERAGE
Even the most cautious drivers encounter a flat tire or damaged wheel along the way. Help safeguard your tires with the Deluxe Coverage Plan.
The Deluxe Coverage Plan repairs or replaces tires damaged by road hazards; road surface conditions such as potholes, cracks, breaks and debris on the road surface.
The Plan provides for the replacement of wheels when or if the wheel cannot be balanced, will not hold air, or the damage has affected the structural integrity of the wheel.
Deluxe Coverage does not include cosmetic damage to tires and wheels.
The maximum lifetime benefit of the Deluxe Coverage Plan is $5,000.
Even the most cautious drivers encounter a flat tire or damaged wheel along the way. Help safeguard your tires with the Deluxe Coverage Plan.
The Deluxe Coverage Plan repairs or replaces tires damaged by road hazards; road surface conditions such as potholes, cracks, breaks and debris on the road surface.
The Plan provides for the replacement of wheels when or if the wheel cannot be balanced, will not hold air, or the damage has affected the structural integrity of the wheel.
Deluxe Coverage does not include cosmetic damage to tires and wheels.
The maximum lifetime benefit of the Deluxe Coverage Plan is $5,000.
PREMIUM COVERAGE
Includes Deluxe Coverage plus cosmetic damage coverage to an alloy or steel factory wheel.
The Premium Coverage Plan repairs or replaces tires damaged by road hazards; road surface conditions such as potholes, cracks, breaks and debris on the road surface.
The Plan provides for the replacement of wheels when or if the wheel cannot be balanced, will not hold air, or the damage has affected the structural integrity of the wheel.
Premium Coverage includes cosmetic damage to tires and wheels.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
Includes Deluxe Coverage plus cosmetic damage coverage to an alloy or steel factory wheel.
The Premium Coverage Plan repairs or replaces tires damaged by road hazards; road surface conditions such as potholes, cracks, breaks and debris on the road surface.
The Plan provides for the replacement of wheels when or if the wheel cannot be balanced, will not hold air, or the damage has affected the structural integrity of the wheel.
Premium Coverage includes cosmetic damage to tires and wheels.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
SUPERIOR COVERAGE
Includes Deluxe Coverage, Premium Coverage and vehicle appearance protection.
Repair dents, dings, rips, and tears quickly and conveniently. Repairs can be included in your routine service visits. No out-of-pocket expenses with these types of covered repairs.
PAINTLESS DENT REMOVAL COVERAGE
Paintless Dent Removal Coverage provides coverage for unlimited removal of certain dents and creases from the covered vehicle. Each repair covers the removal of any dents and creases that do not exceed 3.35" x 2" within an area located on a single panel of the covered vehicle. It does not cover any area of the vehicle made of composite materials (e.g., bumper).
INTERIOR REPAIR COVERAGE
Interior Repair Coverage provides coverage for unlimited repair of damage to the vehicle’s interior cabin area, seats, carpet, leather, vinyl and cloth surfaces, the steering wheel, armrests, door panels, headliner, center console and cargo area including rips, burns, tears, holes, punctures and scratches from damage up to 2" in length or diameter.
WINDSHIELD REPAIR COVERAGE
Windshield Repair Coverage provides coverage for the repair of the windshield caused by small propelled rocks, stones or other propelled road debris.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
Includes Deluxe Coverage, Premium Coverage and vehicle appearance protection.
Repair dents, dings, rips, and tears quickly and conveniently. Repairs can be included in your routine service visits. No out-of-pocket expenses with these types of covered repairs.
PAINTLESS DENT REMOVAL COVERAGE
Paintless Dent Removal Coverage provides coverage for unlimited removal of certain dents and creases from the covered vehicle. Each repair covers the removal of any dents and creases that do not exceed 3.35" x 2" within an area located on a single panel of the covered vehicle. It does not cover any area of the vehicle made of composite materials (e.g., bumper).
INTERIOR REPAIR COVERAGE
Interior Repair Coverage provides coverage for unlimited repair of damage to the vehicle’s interior cabin area, seats, carpet, leather, vinyl and cloth surfaces, the steering wheel, armrests, door panels, headliner, center console and cargo area including rips, burns, tears, holes, punctures and scratches from damage up to 2" in length or diameter.
WINDSHIELD REPAIR COVERAGE
Windshield Repair Coverage provides coverage for the repair of the windshield caused by small propelled rocks, stones or other propelled road debris.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
SUPERIOR PLUS COVERAGE
Includes Deluxe Coverage, Premium Coverage, Superior Coverage plus the benefit of windshield replacement.
The windshield is an integral part of our vehicles. Not only does it provide for an undistorted view, it serves as a critical structural component of the vehicle.
WINDSHIELD REPLACEMENT COVERAGE
If the windshield is not repairable, coverage provides replacement of the windshield. Coverage is also inclusive of the calibration to the ADAS (Advanced Driver Assistance System). Maximum lifetime aggregate windshield benefit is $2,500.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
Includes Deluxe Coverage, Premium Coverage, Superior Coverage plus the benefit of windshield replacement.
The windshield is an integral part of our vehicles. Not only does it provide for an undistorted view, it serves as a critical structural component of the vehicle.
WINDSHIELD REPLACEMENT COVERAGE
If the windshield is not repairable, coverage provides replacement of the windshield. Coverage is also inclusive of the calibration to the ADAS (Advanced Driver Assistance System). Maximum lifetime aggregate windshield benefit is $2,500.
The maximum lifetime benefit of $5,000 as mentioned in the Deluxe Coverage Plan does not apply to Premium Coverage, Superior Coverage, or Superior Plus Coverage.
ADDITIONAL INFORMATION
In the event the vehicle cannot be repaired within the same day, the Road Hazard Tire and Wheel Bundle provides, up to $50 per day for one day, for the cost of alternate transportation incurred in connection with a covered tire and/or wheel. Alternate transportation coverage includes reimbursement for public transportation, rental car services or a rideshare service. Coverage is not provided for shop and parts delay or for work not covered under the contract.
TOWING/ROADSIDE ASSISTANCE REIMBURSEMENT
In addition to the benefits provided under the Road Hazard Tire and Wheel Bundle, you will receive up to $50 per occurrence, for towing and/or roadside assistance expenses incurred in connection with a covered tire and/or wheel repair.
* See Terms & Conditions for a full description of all applicable terms, conditions, limitations, and exclusions.
* Certain features and coverages may not be available in all states.
In the event the vehicle cannot be repaired within the same day, the Road Hazard Tire and Wheel Bundle provides, up to $50 per day for one day, for the cost of alternate transportation incurred in connection with a covered tire and/or wheel. Alternate transportation coverage includes reimbursement for public transportation, rental car services or a rideshare service. Coverage is not provided for shop and parts delay or for work not covered under the contract.
TOWING/ROADSIDE ASSISTANCE REIMBURSEMENT
In addition to the benefits provided under the Road Hazard Tire and Wheel Bundle, you will receive up to $50 per occurrence, for towing and/or roadside assistance expenses incurred in connection with a covered tire and/or wheel repair.
* See Terms & Conditions for a full description of all applicable terms, conditions, limitations, and exclusions.
* Certain features and coverages may not be available in all states.