SUBMIT MULTI-POINT INSPECTION REPORT
IMPORTANT UPDATE (Effective 05/01/2025):
A Multi-Point Inspection Report from an ASE Certified repair facility or dealership is now required for all Fidelity Vehicle Service Contracts purchased through FactoryProtect.com and its selling dealers. The inspection must be completed within the last 30 days. This process helps ensure that each vehicle meets quality standards at the time of purchase and confirms there are no pre-existing conditions, mechanical issues, or warning lights present before coverage is activated.
Please Note: Multi-Point Inspection Reports are NOT required for vehicles with fewer than 10,000 miles that are still covered under the manufacturer’s factory warranty. Additionally, Multi-Point Inspection Reports are NOT required for Fidelity Road Hazard Tire & Wheel Protection Plans or CNA National Vehicle Protection Plans.
A Multi-Point Inspection Report from an ASE Certified repair facility or dealership is now required for all Fidelity Vehicle Service Contracts purchased through FactoryProtect.com and its selling dealers. The inspection must be completed within the last 30 days. This process helps ensure that each vehicle meets quality standards at the time of purchase and confirms there are no pre-existing conditions, mechanical issues, or warning lights present before coverage is activated.
Please Note: Multi-Point Inspection Reports are NOT required for vehicles with fewer than 10,000 miles that are still covered under the manufacturer’s factory warranty. Additionally, Multi-Point Inspection Reports are NOT required for Fidelity Road Hazard Tire & Wheel Protection Plans or CNA National Vehicle Protection Plans.
Frequently Asked Questions (FAQ)
What is a Multi-Point Inspection Report, and why do I need one for my Fidelity Vehicle Service Contract?
A Multi-Point Inspection Report is a thorough assessment completed by an ASE Certified repair facility or dealership to evaluate the current condition of your vehicle. It covers all major systems—such as the engine, transmission, brakes, tires, suspension, and fluids—to verify that everything is operating properly and that there are no pre-existing issues or warning lights present.
You need one because it is required for all Fidelity Vehicle Service Contracts purchased through FactoryProtect.com or its selling dealers. The inspection must be completed within the last 30 days. This process helps ensure that each vehicle meets quality standards at the time of purchase and confirms there are no pre-existing conditions, mechanical issues, or dashboard warning lights before coverage is activated.
IMPORTANT NOTE: Multi-Point Inspection Reports are NOT required for the below:
Where can I get my Multi-Point Inspection performed?
You can have your inspection completed at any ASE Certified repair facility or dealership. This includes franchise dealerships, trusted independent repair shops, and national auto service chains—as long as they are ASE certified and able to complete and sign the official inspection form.
Will I be responsible for the cost of the inspection?
Yes. Customers are responsible for paying the repair facility directly for the inspection. FactoryProtect.com does not cover or reimburse this cost.
How much does a Multi-Point Inspection typically cost?
On average, a Multi-Point Inspection costs between $75 and $150, depending on your location and the facility performing the service. Prices may vary based on local labor rates and the level of detail provided in the inspection.
How do I submit my completed inspection report?
Once completed, your Multi-Point Inspection Report can be uploaded directly through the FactoryProtect.com website or emailed to our support team. Specific submission instructions are provided during the contract purchase process.
What happens if the inspection reveals a problem?
If your vehicle fails the inspection due to a mechanical issue, dashboard warning light, or any other disqualifying factor, the problem must be repaired before a Vehicle Service Contract can be issued. Once repairs are made, a new inspection must be completed and submitted.
Is the inspection still required if I just purchased my vehicle from a dealer?
Yes, unless the vehicle has fewer than 10,000 miles and is still covered under the manufacturer’s factory warranty, an inspection is still required—even if it was recently purchased from a dealership. This ensures all vehicles meet the same eligibility standards for coverage.
How long is the inspection valid?
The Multi-Point Inspection must be completed within 30 days of your Vehicle Service Contract purchase date. Inspections older than 30 days will not be accepted and a new one must be submitted.
A Multi-Point Inspection Report is a thorough assessment completed by an ASE Certified repair facility or dealership to evaluate the current condition of your vehicle. It covers all major systems—such as the engine, transmission, brakes, tires, suspension, and fluids—to verify that everything is operating properly and that there are no pre-existing issues or warning lights present.
You need one because it is required for all Fidelity Vehicle Service Contracts purchased through FactoryProtect.com or its selling dealers. The inspection must be completed within the last 30 days. This process helps ensure that each vehicle meets quality standards at the time of purchase and confirms there are no pre-existing conditions, mechanical issues, or dashboard warning lights before coverage is activated.
IMPORTANT NOTE: Multi-Point Inspection Reports are NOT required for the below:
- Vehicles with fewer than 10,000 miles that are still covered under the manufacturer’s factory warranty
- Fidelity Road Hazard Tire & Wheel Protection Plans
- CNA National Vehicle Protection Plans
Where can I get my Multi-Point Inspection performed?
You can have your inspection completed at any ASE Certified repair facility or dealership. This includes franchise dealerships, trusted independent repair shops, and national auto service chains—as long as they are ASE certified and able to complete and sign the official inspection form.
Will I be responsible for the cost of the inspection?
Yes. Customers are responsible for paying the repair facility directly for the inspection. FactoryProtect.com does not cover or reimburse this cost.
How much does a Multi-Point Inspection typically cost?
On average, a Multi-Point Inspection costs between $75 and $150, depending on your location and the facility performing the service. Prices may vary based on local labor rates and the level of detail provided in the inspection.
How do I submit my completed inspection report?
Once completed, your Multi-Point Inspection Report can be uploaded directly through the FactoryProtect.com website or emailed to our support team. Specific submission instructions are provided during the contract purchase process.
What happens if the inspection reveals a problem?
If your vehicle fails the inspection due to a mechanical issue, dashboard warning light, or any other disqualifying factor, the problem must be repaired before a Vehicle Service Contract can be issued. Once repairs are made, a new inspection must be completed and submitted.
Is the inspection still required if I just purchased my vehicle from a dealer?
Yes, unless the vehicle has fewer than 10,000 miles and is still covered under the manufacturer’s factory warranty, an inspection is still required—even if it was recently purchased from a dealership. This ensures all vehicles meet the same eligibility standards for coverage.
How long is the inspection valid?
The Multi-Point Inspection must be completed within 30 days of your Vehicle Service Contract purchase date. Inspections older than 30 days will not be accepted and a new one must be submitted.
